Technician setting up desktop computer

Serving all of West Michigan

Small to Mid-Sized Business IT Services

Your Local Business
Managed IT Service

RGA Tech Support offers a comprehensive suite of managed IT support services tailored to small to medium-sized businesses. As a small business ourselves, we intimately understand the value of optimizing every team member's time.

Entrust our expert team to handle all your IT needs, allowing you to concentrate on your core strengths. Let us handle the technical side while you focus on growing your business.

Our managed IT services offer your business all of the benefits of an internal IT department to maximize the efficiency and security of your technology. We believe in customizing our IT solutions to each client in order to provide you with exactly what your specific business needs.

By working with our team as a managed service partner, your business will benefit by receiving top tier IT support, predictable monthly expenses, and peace of mind knowing your IT systems are optimized and protected.

Providing Support For:

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Laptops

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Desktops

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Security Camera Systems

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VOIP

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Firewalls

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Tablets

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Network/WiFi Systems

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Printers

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Door Access Controls

Our Managed IT Partners
Have Access to:

  • Our locally based West Michigan team of technicians are experts in troubleshooting and resolving a wide range of device, computer, laptop, and network issues.

    We work closely with our clients to provide custom solutions to get your devices back to optimal performance levels as soon as possible.

  • Our real-time monitoring and reporting software enables us to perform regular maintenance and performance alerting on workstations and peripheral devices. 

    This kind of proactive technology support helps to avoid catastrophic events as many potential problems are able to be flagged and fixed prior to them affecting your work flow.

  • The ever-evolving IT industry requires consistent attention and education. Chief Technology Officers serve as experts in the IT industries to advise business leaders on how to increase efficiency, budget for technology upgrades, and provide ongoing insight on industry-specific innovations.

    Our team of certified technology experts will conduct a thorough analysis of your current systems, identify areas where your infrastructure may be lacking, provide solutions to improve efficiency and security, and continue to consult on all business IT needs.

  • We provide our partners with endpoint detection and response services that are fully managed by a 24/7 security operations center. Our technicians are knowledgeable in the latest internet security threats and scams.

    We use advanced security technologies to protect your devices and personal information, and provide ongoing support to ensure that your internet security is always up-to-date.

  • Our team will work in direct contact with your other technology partners and service providers to coordinate and provide support services to your business applications.

    Many times running a business requires numerous pieces of software and IT related services. We will work as an advocate between our clients and their vendors to ensure all hardware, software, and network- related equipment is functioning optimally.

  • We believe that in order to best serve your business, we must know and understand your business. Our locally-based team will be onsite throughout the onboarding process to ensure that we truly understand your business’ IT needs, and will return as needed in order to provide the highest quality of support and service.

Flexible Support &
Payment Options

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On-site

or

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Remote

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On-Demand

or

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Subscription

RGA Tech Support is now offering free estimates for Television, Security Camera, and Network Installations!