Residential Tech Support

Our technicians are experienced in setting up and configuring a wide range of technology products such as TVs, computers, smartphones, smart home devices, and more. We offer a variety of services, including hardware and software installation, network configuration, data transfer, and troubleshooting. We'll work closely with you to ensure that your new technology is set up and configured to your satisfaction.  We will also make sure that you are confident and comfortable to utilize your new technology prior to our technicians leaving.  

The list of personal technology devices available feels endless- phones, tablets, computers, laptops, headphones, assistive technologies, printers- the list goes on.  We are experts in troubleshooting and resolving a wide range of device issues including: network and internet connectivity issues, operating system and software installation and upgrades, device maintenance, and general device questions. As technology is constantly evolving so are the ways it can misbehave, so we work closely with our customers to understand their specific struggles and provide tailored solutions.

With RGA Tech, you can be sure that your wifi network is set up and configured correctly to get the most out of your internet connection. We use the latest and most advanced wifi technologies to ensure you have a fast, stable, and secure connection. We also work as our client’s advocate with local Internet Service Providers to make sure your system is performing optimally.

Are you interested in having control and monitoring capabilities of your home from afar?  Our tech team can create a customized smart home solution that fits your unique needs and lifestyle. With our smart home integration services, you can control your home's lighting, temperature, security, and more from anywhere, at any time, through your smartphone or voice commands. We're here to make your home smart, secure, and energy efficient.

We offer a range of internet security and scam assistance services such as antivirus and malware protection, firewall configuration and maintenance, identity theft response, and online account and password management. Our technicians are knowledgeable in the latest internet security threats and scams, and can work with you to ensure your device safety and security in the aftermath of a phishing attack. 

Specializing in both Ring and Unifi systems, we work closely with you to set up a surveillance system that meets your requirements and provides maximum coverage of your property. We pride ourselves on our quick and efficient installation process. Our team will also provide you with comprehensive training on how to use and maintain your new security camera system.

Do you need to replace a piece of technology in your home, but are unsure of where to start? We are well-versed in the latest technology trends and products, and are ready to provide valuable insights and advice to help you make informed purchasing decisions. We offer a wide range of services, from pre-purchase consultations to hands-on demonstrations and post-purchase installation and support. We take the time to understand your specific needs and provide custom recommendations based on your budget and preferences.

We approach every appointment as an opportunity for learning and encouraging our clients to ask questions. We also offer private tutoring sessions both at our office or in your own home, and teach classes throughout the West Michigan area.